Return & Refund Policy

At Pawz.online, we understand that sometimes a product may not meet your expectations or may arrive damaged or defective. Therefore, we’ve crafted a comprehensive Return & Refund Policy to ensure your satisfaction with every purchase.

AliExpress Purchase:

It’s important to note that the handling of return and refund cases may be subject to the terms specified on the AliExpress product listing from which you made your purchase. We encourage you to review the return and refund policies outlined by AliExpress for the specific item you bought.

Exceptions:

Certain items may not be eligible for return or may have specific conditions associated with their return. These exceptions will be clearly stated on the product listing or communicated to you at the time of purchase.

Customer Satisfaction Guaranteed:

At Pawz.online, your satisfaction is our priority. If you have any questions or concerns about our Return & Refund Policy, please don’t hesitate to reach out to our customer support team. We’re here to assist you and ensure that your shopping experience with us is positive and hassle-free.

Thank you for choosing Pawz.online for your online shopping needs. We look forward to serving you again soon!